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Onsen Guest House Tsutaya is a recently renovated ryokan in Hakone near Kowakudani Station. Free Wifi is available throughout the property, and private parking is available on site. The accommodation features an elevator, a shared kitchen, and luggage storage for guests. There's a private bathroom with bidet in some units, along with slippers, a hair dryer, and free toiletries. The ryokan is located in a geothermal area, with a number of hot springs for guests to relax in. Hakone-Yumoto Station is 4 miles from the ryokan, while Fuji-Q Highland is 30 miles from the property. The nearest airport is Oshima Airport, 53 miles from Onsen Guest House Tsutaya.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
2 bunk beds
and
2 futon beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.7
Comfort
9.6
Value for money
9.4
Location
8.9
Free WiFi
9.2
High score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Caroline
    Ireland Ireland
    The bed was massive. It was very clean and comfortable both in the rooms and lounge area. The onsens were amazing. They provided shampoo, conditioner, body wash, face wash and lotions. There is a 7 eleven at the bottom of the hill (3mins walk) and...
  • Sara
    United States of America United States of America
    The hostel has such a relaxing environment. The capsule beds are the largest that I've ever had! Such a great value.
  • Jas
    United States of America United States of America
    The staff and accommodations were wonderful. Everything was clean and the staff were helpful.

Area info

Amenities of Onsen Guest House Tsutaya
Great facilities! Review score, 9.6

Most popular amenities
  • Non-smoking rooms
  • Private Parking
  • Hot spring bath
  • Free WiFi
Bathroom
  • Towels
Kitchen
  • Shared kitchen
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs ¥1,000 per day.
    Services
    • Vending machine (drinks)
    • Baggage storage
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Non-smoking rooms
    Spa
    • Public Bath
    • Open-air bath
    • Hot spring bath
    Languages Spoken
    • English
    • Japanese

    House rules

    Onsen Guest House Tsutaya takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 10:00 PM

    Check-out

    From 6:00 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash Onsen Guest House Tsutaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Quiet hours

    Guests need be quiet between 10:00 PM and 8:00 AM.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Please note that guests under 18 years old are not allowed in shared dormitories and must book a private room.

    The parking lot spaces are limited and requires advance reservations. Please contact us prior to arrival. If the parking lot is full, you will not be able to use the parking lot. Parking fee is ¥1,000 per car per night.

    Quiet hours are between 22:00:00 and 08:00:00.

    FAQs about Onsen Guest House Tsutaya

    • Check-in at Onsen Guest House Tsutaya is from 3:00 PM, and check-out is until 11:00 AM.

    • The prices at Onsen Guest House Tsutaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Onsen Guest House Tsutaya is 2.7 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Onsen Guest House Tsutaya include:

      • Bed in Dorm
      • Family
      • Twin

    • Onsen Guest House Tsutaya offers the following activities/services (charges may apply):

      • Open-air bath
      • Hot spring bath
      • Public Bath